1. Introduction
Welcome to mfzdetail.in. These Terms & Conditions (“Terms”) govern your access to and use of our website and the services provided through it, including car detailing bookings, appointments, and related services.
By accessing or using our website or booking our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
2. Services
MFZ Detail provides car detailing and related automotive care services. Customers may use our website to:
- View information about our services
- Select available appointment slots
- Submit service booking requests
- Provide vehicle and contact information required for a booking
- Receive information and communication relating to their appointment
Service availability may depend on operational capacity, appointment availability, vehicle condition, and other relevant factors.
MFZ Detail reserves the right to modify, suspend, or discontinue any service or part of the website at any time, with or without prior notice.
3. Bookings & Appointments
- Customers may book available appointment slots through the website.
- Appointment slots are subject to availability. If a requested slot is unavailable, customers must select another available slot.
- Customers must provide accurate vehicle, contact, address, and other required information when making a booking.
- A booking is considered confirmed only after the booking has been successfully submitted through the website and a confirmation is provided.
- Customers are responsible for arriving at the scheduled appointment time or making the vehicle available on time if pickup service has been arranged.
- Late arrival may reduce the time available for the service or may require the appointment to be rescheduled, subject to availability.
- Customers who wish to cancel or reschedule an appointment should do so as soon as possible through the website or by contacting MFZ Detail.
- MFZ Detail reserves the right to reschedule or cancel an appointment due to weather conditions, operational issues, safety concerns, or other unforeseen circumstances.
- Appointment availability may vary depending on service demand and operational capacity.
4. Pricing & Payments
- The website does not display fixed service prices or collect payments online.
- Service pricing may vary depending on the vehicle, selected service, condition of the vehicle, additional requirements, and other applicable factors.
- The applicable service price will be communicated to the customer by MFZ Detail.
- All prices and charges are quoted in Indian Rupees (INR).
- Applicable Goods and Services Tax (GST) and other legally applicable taxes will be charged in addition to the service price.
- Payment for services is collected directly by MFZ Detail after completion of the service, unless otherwise agreed with the customer.
- MFZ Detail reserves the right to change its service pricing from time to time.
5. Cancellation & Service Payment Matters
Customers are encouraged to cancel or reschedule an appointment as soon as possible if they are unable to attend.
Any payment-related concern, adjustment should be raised directly with MFZ Detail.
Any payment-related matter will be considered based on the circumstances of the service and applicable law.
6. Service Disclaimer
- Results may vary depending on the condition, age, material, cleanliness, previous maintenance, and existing condition of the vehicle.
- MFZ Detail is not responsible for pre-existing damage, defects, stains, scratches, dents, deterioration, weakened materials, previous repairs, modifications, or other conditions that existed before the service.
- Customers are responsible for removing personal belongings, valuables, documents, electronic devices, and other personal items from their vehicle before the service.
- While reasonable care will be taken during the service, MFZ Detail shall not be responsible for personal belongings left inside the vehicle.
- Customers may be asked to inspect the vehicle before and/or after the service. Any existing damage or relevant condition may be documented for reference.
- Certain stains, marks, scratches, odours, or other conditions may not be completely removable or restorable, and results may vary depending on the condition and material of the vehicle.
- MFZ Detail reserves the right to refuse or modify a service where performing the requested service may present a safety risk or may reasonably cause damage to the vehicle or its components.
7. Limitation of Liability
To the maximum extent permitted by applicable law:
- MFZ Detail shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
- MFZ Detail shall not be responsible for loss or damage resulting from circumstances outside its reasonable control.
- Our total liability arising out of or relating to a particular service shall not exceed the amount actually paid by the customer for that particular service.
- Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.
8. User Conduct
By using our website and services, you agree not to:
- Use the website or services for any unlawful purpose
- Provide false, misleading, or inaccurate information
- Attempt to gain unauthorized access to our systems or website
- Interfere with or disrupt the operation of the website or services
- Introduce malicious software, code, or other harmful material
- Use the website in a manner that may damage, disable, overburden, or impair its functionality
- Attempt to misuse, exploit, or manipulate the booking system or appointment availability
MFZ Detail reserves the right to restrict or terminate access to the website or services where misuse or violation of these Terms is identified.
9. Intellectual Property
All content available on mfzdetail.in, including logos, branding, text, graphics, images, photographs, designs, service descriptions, and other materials, is owned by or licensed to MFZ Detail and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, transmit, or use our content for commercial purposes without our prior written permission, except where permitted by applicable law.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy.
We collect, use, store, and process personal information in accordance with our Privacy Policy and applicable data protection laws.
By using our website or submitting a booking, you acknowledge that your information may be used for purposes including processing your booking, contacting you regarding your appointment, understanding your vehicle and service requirements, providing services, and communicating relevant service information.
11. Third-Party Services
Our website may use third-party services, technologies, hosting providers, communication services, analytics tools, or other service providers to support the operation and functionality of our website.
We are not responsible for the actions, policies, availability, security, or failures of third-party services.
Your use of third-party services may also be subject to their respective terms and privacy policies.
12. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
The website may occasionally be unavailable due to maintenance, technical issues, hosting problems, updates, network failures, or circumstances beyond our reasonable control.
13. Termination
We reserve the right to suspend or terminate your access to our website or services if you violate these Terms or engage in conduct that may adversely affect our business, website, services, or other users.
We may also restrict access to the website or booking services where necessary for security, operational, or other legitimate business reasons.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with these Terms or our services shall be subject to the jurisdiction of the competent courts in Tamil Nadu, India, subject to applicable law.
15. Changes to These Terms
We may update or modify these Terms from time to time.
Any changes will become effective when the updated Terms are published on our website, unless otherwise stated.
Your continued use of the website or services after the updated Terms are published constitutes your acceptance of the revised Terms.
16. Contact Us
If you have any questions, concerns, or requests regarding these Terms or our services, please contact us:
MFZ Detail
Email: mfzdetail@gmail.com
Phone: +91 81243 54444
Website: mfzdetail.in
Our team will be happy to assist you with your enquiries, bookings, services, or any other questions related to MFZ Detail.